Diputech aims to take Pakistan’s tech retail market and customer experience to the next level. By the year 2028, ICT in Pakistan is expected to grow by 1.87%, reaching a worth of $16.51 billion. This reflects a huge inflow and demand for tech-related products. The market is not limited to smartphones or wearables but many other tech products from categories like lifestyle, business, corporate, and more.
Eliminating the Typical Downsides
Diputech reviewed the tech market in Pakistan to identify the market instability and its causes. The consumer has been exploited in the market on a huge level. A few retail stores care about customer’s investment and experience. The rest of them are just selling goods blindly and customers had to buy from them, having limited options. We are eliminating some typical market downsides such as
- Poor customer experience
- Lack of satisfactory policies
- Poor deliveries
- Bad sales policies
The purpose is to create a retail ecosystem that focuses on customer experience and makes their every purchase exceptional.
Transforming tech Retail Online & Offline
Every consumer, whether purchasing low-end, mid-range, or elite tech products, is equally important and valuable. At Diputech, we are creating an ecosystem where customers are a priority irrespective of their purchase volume. They should get the best experience every time they purchase a tech product. That’s why we are working on both online and offline retail experiences for clients.
XiaomiSale
As one of the exclusive authorized dealers of Xiaomi, Diputech runs the company’s largest online store in Pakistan. The store offers all Xiaomi products, from smartphones to lifestyle products, gadgets, and wearables. It is making online access to Xiaomi products reliable for customers in Pakistan.
Techroid
Our e-commerce tech retail store promises to provide our customers with the best affordable prices for pin-packed and 100% tech products. Since we are partnering with numerous manufacturers the platform is letting our customers access all those exceptional products here for an exclusive experience.
In-Store Experiences
Diputech is managing four Xiaomi experience stores in Lahore and Faisalabad. These are state of the art franchises with high tech user experience stations. Our efficient & well-informed representatives proactively help customers in selecting the best products.
The same standard of services
On all platforms, we are providing the same level and standard of services for our customers. Not just the sale but after sale experience is on the next level for our customers so they can buy with confidence. It’s the reason we are having persistent and returning customers in our stores online and offline.
Welcoming a Brighter Future of Tech in Pakistan
By improving customer experience in tech retail, Diputech is on a mission to make Pakistan’s tech market more favorable for tech brands and manufacturers. We are continuously working on the improvements and expansion of our dealership contracts to benefit both our partners and customers. Our motive is to create a perfect balance in the market to let the industry bloom at its best in Pakistan.